If you are ordering an item over 50kg – it will require a forklift or loading dock at the shipping destination. If you do not have these facilities at the shipping destination you will require a tail lift delivery. Alternatively – you can collect from the depot.

Please note – Atail lift delivery may be delivered by a Tail Liftor a Crane /Hiab Truck or Twoor MoreShipping Handlersor similar at the discretion of the shipper.

Please note, if you confirm that a forklift or loading dock is available but when the delivery arrives it is not, the delivery will be aborted and you will be charged a re-delivery fee. Your original delivery charges will not be refunded.